Position title
Account Manager
Description

At The Bunny Agency, our client relationships are our top priority. We’re looking for a dedicated and personable account manager to maintain our clients’ accounts and serve as our main point of contact. 

 

Our ideal candidate will have a passion for helping others and a drive to provide exceptional customer service. Applicants should also be comfortable working with nsfw content, spreadsheets, audits, and other organizational software. If this sounds like you, apply today and help us build meaningful, long-lasting relationships that move our business forward!

Responsibilities
  • Act as the main point of contact in all matters relating to client concerns and needs
  • Build and strengthen client relationships to achieve long-term partnerships 
  • Maintain accurate client records, keeping track of any contract updates and renewals
  • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met
  • Develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients
Qualifications

Daily and Weekly Responsibilities

  • Take inquiries and requests from customers and address their needs
  • Stay on top of accounts, making sure they’re receiving services that are within their budget and meeting their needs
  • Meet regularly with other members of the team to discuss progress and find new ways to improve business
  • Managing staff members, like chatters and promo staff
  • Organise Promotions
  • Generate progress reports to give to clients and higher-ups within the organization
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly

 

Skills and Qualifications

  • Ability to multitask and juggle several responsibilities simultaneously
  • Strong written and verbal communication skills 
  • Be organised
  • Be able to think in solutions
Job Benefits
  • You will get 5-10% of the revenue
  • 1 off day per week (you can choose the day)
Employment Type
Full-time
Beginning of employment
Immediately
Duration of employment
Longterm
Industry
Managment
Job Location
Remote work possible
Working Hours
4 to 8 hours a day
Base Salary
$1000-$3500 Per month
Date posted
February 20, 2022
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Position: Account Manager

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